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Shipping policy

 

🚚 Shipping Policy

 

At Lux Appliances, we offer fast and reliable delivery across the UK. Here’s how our shipping schedule works:

 

 

📍 Delivery Locations

 

We currently deliver to all Mainland UK addresses. If you’re in Northern Ireland, the Scottish Highlands, or other remote regions, please contact us before ordering to confirm availability and delivery costs.

 

 

🕒 Order Cut-Off Time

 

  • Daily Order Cut-Off Time: 10:00 AM (GMT)

    Orders placed after 10:00 AM will be processed the next business day.

 

 

📦 Handling Time

 

  • Handling Time: 3–5 business days

    This is the time we need to process, prepare, and pack your order before dispatch.

  • Fulfilment Days: Monday to Friday

    Orders are processed on weekdays only (excluding bank holidays).

 

 

🚛 Transit Time

 

  • Transit Time After Dispatch: 2–4 business days

    Once your order is handed over to the carrier, it will typically arrive within this timeframe.

  • Carrier Operating Days: Monday to Friday

    Deliveries do not typically occur on weekends or public holidays.

 

 

📦 Total Delivery Time

 

  • Estimated Total Delivery Time: 5–9 business days

    This includes both handling and shipping time from the date your order is placed.

 

❗ Delivery Notes

Please ensure that:

  • Your delivery address is accessible

  • Someone aged 18+ is available to receive the delivery

  • Any delivery restrictions (e.g. stairs, parking) are communicated to us in advance

 

❓ Questions?

If you have special delivery needs or time-sensitive orders, please reach out:

📧 hello@luxappliances.co.uk

📞 01629 363727